Right of revocation

Consumers enjoy the legal right of withdrawal as stipulated in the cancellation policy. If the customer is an entrepreneur or acts on behalf of an enterprise (§14 BGB), no right of revocation and return is granted according to §312g BGB in conjunction with §355 BGB. The right of revocation only applies to consumers in the sense of §13 BGB: "Consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
Cancellation policy
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must
SAID Marketing & Sales Services GmbH
Bramfelder Straße 123
22305 Hamburg
inform us by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund.
We may refuse to make a refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to SAID Marketing & Vertriebsservices GmbH, Bramfelder Straße 123, 22305 Hamburg, Germany, immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. The deadline is deemed to have been met if you send the goods before the end of the fourteen day period. You will bear the direct costs of the return shipment. The costs for goods that cannot be sent by parcel post are estimated at a maximum of approximately 80 EUR.
You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking their nature, properties and functioning.

Grounds for exclusion or extinction
The right of withdrawal does not apply to contracts:
for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
the supply of goods which are liable to deteriorate rapidly or whose expiry date would be quickly exceeded;
the supply of alcoholic beverages whose price was agreed at the time of conclusion of the contract but which can be supplied no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts;
for the supply of sealed goods which cannot be returned for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery;
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back).

SAID Marketing & Vertriebsservices GmbH

Bramfelder Straße 123

22305 Hamburg



Hiermit widerrufe(n) ich/ wir (*) den von mir/ uns (*) abgeschlossenen Vertrag über den Kauf der folgenden Waren (*)/ die Erbringung der folgenden Dienstleistung (*)
- Bestellt am (*)/ erhalten am (*)
- Name des/ der Verbraucher(s)?
- Anschrift des/ der Verbraucher(s)?
- Unterschrift des/ der Verbraucher(s) (nur bei Mitteilung auf Papier)
- Datum

(*) Unzutreffendes streichen